Job description

About Us: At Jacksonville ENT Surgery, we believe it's not only important to provide the highest quality customer service and patient care, but it's also equally important to take care of our staff. We are family-oriented and value driven, and are looking for people that want to join a practice that believes in fostering a positive, no drama, family-centered culture where you feel valued. Our 9-core company values are more than just words posted. We believe in them, model them, and have a monthly bonus for the individual that best epitomizes those values. If you're looking for more than just a place to work and pass through to the next job, then we're looking for you.

Job Description: We’re currently seeking a qualified medical administrative assistant with strong communication skills, a keen attention to detail, and extensive administrative experience in a medical environment. The role of the Administrative Assistant/Admin Support Specialist is to handle administrative tasks for the company such as assisting the office manager, mail processing, supply and maintenance tracking, generating reports, and any other tasks assigned to them to assist the business.

Responsibilities:

Individual is responsible to assist the management team with administrative and clerical functions that support the day-to-day running of the business. Organize and prepare documents related to presentations and meetings. Coordinate and manage internal documents, publications and files. Receive, sort and distribute incoming mail and prepare postage on outgoing mail in a timely manner. File correspondence and documents as necessary; upload insurance payment documentation as appropriate. Support Office Manager with ordering medical and office supplies and with assuring proper functioning of all facilities, including keeping a schedule of maintenance and various services, maintain a proper inventory of equipment and facilities/services accreditation/licenses. Work with the Office Manager on various reconciliation reports and projects. Handle all special projects as assigned.

Temperament:

Adhere to company policies and procedures; demonstrate the core values and behaviors; resolve conflict through open, honest, professional communication; demonstrate positive and enthusiastic attitude; keep supervisor and leadership apprised of issues.

Education/Experience:

• High school diploma required.
• Minimum of three (3) years administrative assistant experience required.
• Minimum of one (1) year computer experience and proficiency in Microsoft Office, Word, Excel, PowerPoint required.
• Minimum typing of fifty-five (55) words per minute.
• Experience in the medical field is highly preferred.
• Excellent command of the English language including usage, grammar, spelling, and punctuation; business letter and report writing techniques preferred.
• Managing a variety of responsibilities and multi-tasking.
• Demonstrating appropriate discretion with confidential material and information.
• Understanding and implementing office procedures and protocols.
• Working independently as well as taking direction from supervisor(s).
• Organization and detailed time management skills.
• Disseminating information accurately and efficiently.
• Must be flexible and adaptable to change and have a positive attitude.
• Excellent follow-up skills.
• Customer service skills that reflect the ability to accurately identify and consistently exceed customer expectations.

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